Reach Out to Us
Need help with your Rolldorado account? Our support team is available to handle account enquiries, verification and technical issues, or to take general feedback. Please note Rolldorado is not authorised to accept registrations from the United Kingdom; if you are in the UK we can still advise on account closure, document checks and security concerns to help in your favour. Contact us below for prompt assistance from the support centre. We aim to respond quickly and securely to all enquiries.
| Department | Contact |
|---|---|
| Customer support | [email protected] — 24/7 live chat & email support |
| General enquiries | [email protected] — typical reply within 24-48 hours, including account enquiries |
| Affiliate enquiries | [email protected] — dedicated affiliate manager for partnerships and reporting |
| Phone | +44 20 7946 0321 — calls answered Mon-Fri, 09:00-18:00 |
| Working hours | Customer support: 24/7; Sales: Mon-Fri, 09:00-18:00 |
Support via Email
Email is our preferred contact method for detailed requests, account issues or when you need to send documents. Please email [email protected] with a clear subject line and current contact details. Including your account ID and a concise explanation helps us process requests faster and avoids unnecessary delays. We will reply as soon as possible with next steps.
Send Us a Message
Name Email Message Send messageResponse Time
Rolldorado support aims to reply quickly. Most enquiries receive a reply within one business day. Simple requests such as account questions or payment checks are usually handled the same day, while KYC, complex account investigations or payment disputes may take longer depending on the case. We’ll keep you updated and aim to resolve issues as quickly as possible.
Feedback
We’d love your feedback on Rolldorado. If you have suggestions, bug reports or ideas to improve the site, please get in touch - we read every message and use it to refine features, promotions and the user experience. Send comments to [email protected] or use live chat; we review submissions carefully and act on common themes.